Last Updated: July 20, 2025
Welcome to Vitalamp. This Privacy Policy explains how Vitalamp LLC ("Vitalamp", “we”, “us”, or “our”) collects, uses, discloses, and protects your personal information when you interact with our website www.vitalamp.com, use our services, or make a purchase from us.
By accessing or using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Services.

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or other reasons. Any modifications will be posted on this page with a revised "Last Updated" date.

Information You Provide Directly
When you interact with our Site or Services, we may collect:

• Contact Information: Name, email, phone number, billing and shipping
  address.
• Order Information: Items purchased, order history, and transaction details.
• Account Details: Username, password, security information.
• Customer Service Communications: Any information shared when
  contacting support.

Information Automatically Collected
We use cookies, pixels, and similar technologies to collect:

• Device and Browsing Information: IP address, browser type, operating
  system, referring URLs, interactions with our Site.
• Usage Data: How you navigate and interact with our website.

Information from Third Parties
We may also receive personal information about you from:

• Platforms that support our store, like Shopify.
• Payment processors, like Stripe or PayPal, for payment fulfillment.
• Advertising and analytics partners, who help us measure engagement and performance.

We use your personal information to:

• Fulfill Orders & Services: Process payments, deliver products, manage returns.
• Operate & Improve Our Services: Enhance customer experience, respond to inquiries, and optimize the Site.
• Marketing & Advertising: Send promotional emails (with opt-out options), personalize ads, and improve ad targeting.
• Fraud Detection & Security: Prevent fraudulent activities and secure our systems.
• Legal Compliance: Comply with laws, enforce our Terms, and protect Vitalamp and its customers.

We use cookies to:

• Remember preferences and enhance functionality.
• Perform analytics to improve our content and services.
• Enable advertising and remarketing campaigns.

You may adjust your cookie settings in your browser, but
disabling cookies may limit functionality.

Learn more about Shopify’s cookie usage: Shopify CookiePolicy

We use advertising tools provided by Meta Platforms, Inc. (including Facebook and Instagram) to improve the performance of our ads and deliver more relevant advertising experiences. These tools include the Meta Pixel, Advanced Matching, and Conversions API.

These technologies allow us to collect and share certain personal information, such as your name, email address, phone number, and browsing behavior on our website. This data helps us:

• Understand how users interact with our website
• Track conversions from Facebook and Instagram ads
• Optimize our advertising campaigns, and
• Show you more relevant ads across Meta’s platforms.

The information shared is processed in accordance with Meta’s Privacy Policy and may also be used by Meta to provide measurement and analytics services.
You can control how your data is used by Meta for advertising purposes through your Off-Facebook Activity settings.
We are committed to protecting your privacy, and this data sharing is done in
accordance with applicable data protection laws. For more information about how we use and protect your data, please read the rest of this Privacy Policy.

We use services provided by Google LLC, including Google Ads, Google Analytics, and associated tools (such as Google Tag Manager, Enhanced Conversions, and Remarketing) to help us understand user behavior, track advertising performance, and improve your experience on our website.

These tools may collect and process the following types of data:

• Device and browser information (e.g., IP address, browser type)
• Website interaction data (e.g., pages visited, time spent)
• Advertising engagement (e.g., clicks on ads, conversions)
• Customer-provided information such as email, name, or phone number when entered on our site (used with Enhanced Conversions)

This information helps us:

• Measure the effectiveness of our Google Ads campaigns
• Optimize ad delivery and audience targeting
• Create remarketing lists to show relevant ads to past website visitors
• Improve the overall performance of our website and services

Google may use this data in accordance with its own privacy policies, which can be reviewed at https://policies.google.com/privacy.

You can control how Google collects and uses information for advertising by visiting the Google Ads Settings or opting out via the Google Analytics Opt-out Browser Add-on.

We take your privacy seriously and only use these tools in compliance with applicable data protection laws and regulations.

We may share personal data with:

• Vendors & Service Providers: Hosting, analytics, shipping, and marketing
  partners.
• Business Partners: For promotional efforts or joint offerings.
• Legal Authorities: When required by law or legal process.
• Affiliates & Group Companies: To operate and maintain our business
  effectively.
• In Business Transfers: Such as mergers, sales, or restructuring.
  We do not sell your personal information. We do not share sensitive data unless explicitly authorized.

Vitalamp does not knowingly collect data from children under 16. If you believe your child has shared personal information with us, please contact us at support@vitalamp.com to request deletion.

We implement industry-standard security measures. However, no method of transmission is 100% secure.
We retain personal data only as long as necessary to fulfill our services, legal requirements, or dispute resolution needs.

Depending on your location, you may have the right to:

• Access the personal data we hold.
• Correct inaccuracies in your information.
• Delete your personal data.
• Request portability of your data.
• Restrict or object to data processing.
• Withdraw consent where applicable.
• Manage marketing preferences (unsubscribe links included in emails).
• Appoint an authorized agent to act on your behalf.
  We do not discriminate against customers for exercising privacy rights. To submit a
  request, email us at support@vitalamp.com.

Your information may be processed and stored outside your country, including in the U.S., Canada, or EU, by our team or third-party providers. We rely on Standard Contractual Clauses or equivalent legal mechanisms to safeguard these transfers.

Our Site may contain links to third-party sites. We are not responsible for their content or privacy practices. We encourage you to review their policies before providing information.

If you have questions, requests, or complaints regarding this Privacy Policy, please contact:
Vitalamp LLC
Email: support@vitalamp.com
Website: www.vitalamp.com
Phone: +1 (307) 227-3928
Address: 30 N Gould St, STE R, Sheridan, WYOMING, 82801